Payments and Prices

Mad in Italy accepts the following forms of payments: VISA, Mastercard, Maestro as well as Paypal and Apple Pay. Mad in Italy website supports 3D secure check-out and it is in compliance with PCI security standards. All information is encrypted using SSL encryption, which prevents unauthorized access to card details. Mad in Italy does not store card numbers after the transaction has been completed. If you have any concerns about the security of our website please don’t hesitate to get in touch with us.

If you have chosen to pay with credit cards VISA, Mastercard or Maestro, make sure that the information you have provided is correct and that all required fields are properly filled. If you encounter a refusal of your credit card, please check the following:

  • Is the card valid? Check the expiration date on the front of the card.
  • Does the name of the card match the billing address you have provided?
  • Does the card have credit? Contact your bank to make sure the limit is not exceeded.
  • Is the three-digit security code (on the back of the card) and the password on the MasterCard correct?

If the payment is not successful, we will be exempt from the delivery of the item without prejudice to any other remedies or rights.

PayPal: By choosing PayPal as a payment method, the client can pay directly from PayPal account. PayPal is a website that allows you to send and receive payments in a safe and convenient way. With PayPal, card details are safe as they are never shared with the seller. Please visit www.paypal.com for further information.

Credit Card: By choosing the credit card payment method, the customer can easily pay with VISA, Mastercard and Maestro. If there are sufficient funds and the account information is valid, the transaction will be processed instantly. All transactions are processed using a secure server. 

Apple Pay: Apple Pay is an easy, secure and private way to pay with your Apple devices (iPhone, iPad, Apple Watch and Mac). The customer can start using Apple Pay as soon as he adds his credit, debit or prepaid card to Wallet.

Promo codes: To redeem a special offer, enter your promo code during checkout. After entering the offer code, adjustments will be made to eligible orders. Special offers cannot be applied to shipping. Special offers are valid while supplies last. Please see the specific offer details for complete terms and conditions, including expiration date and other exceptions. All orders are subject to verification.

Please note that all prices are subject to changes. Please be aware that listed product prices include taxes.

Ordering

You can shop Mad in Italy frames at madinitaly.com if you are in the European Union with the exception of Italy, France and Greece. If you are from another country please check our store locator to find the closest Mad in Italy retailer to you. You can also write us an email at sales@madinitaly.com and we will help you to find a shop.

By placing and confirming your order, you are agreeing to Mad in Italy’s terms and conditions. Once Mad in Italy receives your order you will receive an email confirming your order. Should Mad in Italy be unable to deliver your order, you will be contacted with the opportunity to cancel the order.

An order is completed only after the payment has been processed and you’ve received the order confirmation email. Please note that by placing items in your cart without completing the order, you are not reserving the products and these could be purchased by other users in the meantime. If you’d like to secure the desired product, please complete the order as soon as possible.

If delivery details are missing or are incomplete you will be asked to provide these within 15 days. If Mad in Italy doesn't receive the information during this period, it will cancel your order and issue a refund, after which you can place a new order on Mad in Italy website.

If you’d like to cancel an order, please contact us as soon as possible and before receiving the second email that contains the shipping confirmation. If you’d like to cancel it after that, you can ask for a refund. For more information about refunds and changes please read our Return Policy.

If you need any help with amending or cancelling your order, please contact us at sales@madinitaly.com.